| At Erozone we are committed to protecting your
privacy. We use the information we collect about you to process
orders and to provide a more personalised shopping experience.
Please read on for more details about our privacy policy.
Controllers of personal information
Any personal information provided or to be gathered by Erozone
of Dorrington Business Park. Dorrington, Shrewsbury, Shropshire
SY5 7JP.
What information do we collect? How do we use it?
when you order, we need to know your name, e-mail address,
delivery address, credit or debit card number and the card's
expiry date. This allows us to process and fulfil your orders
and to notify you of the status of your order. We also ask
for your telephone number which enables us to contact you
urgently if there is a problem with your order. For some international
deliveries this number may be given to our couriers. when
you submit a customer review, we also ask for your e-mail
address, although you can choose not to have your e-mail address
displayed with your review.
We also monitor customer traffic patterns and site usage to
help us develop the design and layout of the store. We may
also use the information we collect to occasionally notify
you about important functionality changes to the Web site,
new www.erozone.co.uk services and special offers we think
you'll find valuable. If you would rather not receive this
information, you may opt out by visiting your My Account Page.
Make sure you change your preferences for each account you
hold or e-mail address you have given us.
How does Erozone protect customer information?
When you place orders or access your account information,
we offer the use of a secure server. The secure server software
(SSL) encrypts all information you input before it is sent
to us. Furthermore, as required by the UK Data Protection
Legislation, we follow strict security procedures in the storage
and disclosure of information which you have given us, to
prevent unauthorised access. Our security procedures mean
that we may occasionally request proof of identity before
we are able to disclose sensitive information to you.
What about "cookies"?
Cookies are small pieces of information that are stored by
your browser on your computer's hard drive. Our cookies do
not contain any personally identifying information, but they
do enable us to store items in your Shopping Basket between
visits. Most Web browsers automatically accept cookies, but
you can usually change your browser to prevent that. Even
without a cookie, you can still use most of the features in
our store, including placing items in your Shopping Basket
and purchasing them.
Will Erozone disclose the information it collects
to outside parties?
Erozone does not sell, trade or rent your personal information
to others.
We employ other companies and individuals to perform functions
on our behalf. Examples include fulfilling orders, delivering
packages, sending postal mail and e-mails, removing repetitive
information from customer lists, analysing data, providing
marketing assistance, processing credit card payments and
providing customer services. Such companies and individuals
will have access to personal information needed to perform
these functions, but may not use it for any other purposes
and are required to process the data in accordance with the
UK's Data Protection legislation.
In summary
We are committed to protecting your privacy. We use the information
we collect on the site to make shopping at Erozone possible
and to enhance your overall shopping experience. We do not
sell, trade or rent your personal information to others.
Your consent
By using our Web site, you consent to the collection and
use of this information by Erozone. If we decide to change
our privacy policy, we will post those changes on this page
so that you are always aware of what information we collect,
how we use it and under what circumstances we disclose it.
Your personal information may also be used by us and our
affiliates to occasionally notify you about important functionality
changes to our Web site, new Erozone services and special
offers we think you'll find valuable. If you would rather
not receive this information, you may opt out by visiting
your My Account Page.
Tell us what you think
Erozone welcomes your questions and comments about privacy.
Please send e-mails to feedback@erozone.co.uk.
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